Coffee shop Risk Assessment

A comprehensive Risk Assessment for running a coffee shop.

The responsibilities of a coffee shop encompass a diverse array of tasks essential for smooth operations and customer satisfaction. Staff members, including baristas and support assistants, play pivotal roles in this dynamic environment.

Baristas are not only responsible for expertly preparing and serving a variety of beverages, such as espresso-based drinks, brewed coffee, and speciality teas, but they also strive to create visually appealing presentations, often incorporating intricate latte art. Their knowledge of different coffee beans, brewing techniques, and flavour profiles allows them to guide customers in making informed choices tailored to their preferences.

In addition to beverage preparation, the team manages food service, which may include baking pastries, preparing light meals, or maintaining fresh offerings throughout the day. This involves careful inventory management to ensure that ingredients and supplies are well-stocked and rotated properly to minimize waste.

Customer service is another critical aspect of coffee shop operations. Staff must cultivate a welcoming atmosphere and actively engage with patrons, addressing inquiries, taking orders accurately, and resolving any issues that arise—all while maintaining a friendly demeanour.

This document is:

• Recognised by local authorities
• Recognised by principal contractors
• Suitable for CDM sites
• Approved by H&S managers

It increases your chance of winning tenders and has been written by trained health and safety professionals.

If you want others to have confidence in your company, download and buy the proper documents today.

As with all our documents, our risk assessments are in Word™ format, available for instant download and use, and only need to be bought once.

Once you buy and download this document, it’s yours for life to use repeatedly.

Download this risk assessment today, put your company details on, and use it immediately.

Give people confidence in you, your company, your products and services.

Some sample text from this document reads:

'Hot foods and/or liquids'

• Consumers and staff may suffer scalds or burns

• A disclaimer notice is displayed on the counter informing consumers that hot drinks can scald

• Cups are placed on a tray before being filled with hot liquid

• Trays are used for serving drinks

• Staff only serve hot drinks at the counter and do not offer table service

• Spillages and breakages are cleaned up as they occur

Why not browse the HSEDocs catalogue of method statements, risk assessments, COSHH assessments, or industry-specific packages?